We help organizations implement change.
Envoy executes successful change initiatives driven by ERP implementation, digital transformation, M&A integration and AI adoption. Together, we will build and execute a change management strategy that will prepare your people to adopt and optimize your IT solutions.
Our Belief
We believe transformation isn’t just about systems — it’s about people.
Effective organizational change creates opportunities for more effective work, while enabling employees to connect, grow, and deliver greater value to those they serve.
Industry Experience
Transformational Leadership
Trusted Client Advocacy
Invested Reliability
High Integrity
Strategic Vision
Our Values
Envoy is unique in its ability to lead with integrity and vision, earning trust through reliable partnership and strategic advocacy from start to transformational finish.
From start to finish, we guarantee end-to-end expertise, clear-eyed guidance and fierce advocacy on behalf of our clients.
Our Process
Leadership & Project Team Alignment
Stakeholder Analysis & Engagement
Change Impact Assessment & Readiness
Communication Strategy & Content Development
Change Resistance & Response Coaching
Training & Capability Enablement
Our Founder
Dawn Williams-Zabicki is the Founder of Envoy Change Management, LLC.
Dawn has more than 25 years of organizational change management experience, particularly change enabled by enterprise-wide technology implementations and strategic transformation programs.
She brings a deep level of knowledge and passion for the people and organizational dimensions of change.
In her free time, Dawn’s interests include cycling, traveling, and spending time with her family.
“Dawn, in her role as our Change Management lead, was a steadfast champion for Robertet throughout our Oracle EBS implementation. She navigated a complex transformation with clarity and conviction, always prioritizing our organization’s needs—even when they diverged from the system integrator’s recommendations. Her ability to listen deeply, challenge constructively, and advocate fiercely made her not just a leader, but a trusted partner.”
Sharon Jones, Vice President, Information Technology & CIO, North America, Robertet Group
Our Team
Behind every successful transformation is a team of passionate professionals.
en·voy
/ˈenˌvoi,ˈänˌvoi/
noun
An Envoy is a designated representative entrusted with an important mission, tasked with guiding complex initiatives, providing expert counsel, and ensuring objectives are achieved with integrity and precision.
At Envoy Change Management, we embody this role by leading ERP and technology transformations—aligning people, processes, and strategy to deliver adoption, measurable outcomes, and sustained value.
What mission can we help you achieve?
Submit a request for contact using the form or by emailing contact@envoyocm.com